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1.888.YES-RYLA | 678.322.5000


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Security

Our Network Was Designed With Security and Data Assurance As Our Top Priority

Ryla is primarily a Cisco shop for the networking infrastructure. The following products and practices have been deployed to implement safeguards:

From Internal threats:

PEAP encrypted wireless network
Secure profiles on the agent desktops which restrict application usage based on profiles
Stringent password policies
DMZs and internal firewalls between other customers
Websense implementation for internet filtering and web security
Secure DELL laptops with encrypted hard drives

From External threats:

Code auditing every 30 days to detect secure profiles
Change log: Alerts are sent hourly for all network changes
External firewalls with syslog servers that check for security events

Additionally, all file transfers are implemented using SFTP (Secured File Transfer Protocol).

We also have the ability to implement encryption at the Voice over IP (VoIP) level for all agent and management communication.

Building Security

Secure buildings access with badge system
Security cameras throughout campus
Full-time security guards

Network & Access Security

Cisco PIX firewalls
MS Active directory for agent profile management
McAfee antivirus
Client specific password expiration policy
WebSense internet access management system
Strict vendor remote access policies (VPN, Avaya SAC/SSG server)
VPN set-ups to restrict subnet access to client systems
Encrypted hard drives for laptops

1.888.YES-RYLA | 678.322.5000

technology

Security

Our Network Was Designed With Security and Data Assurance As Our Top Priority